We may collect and store your personal data, in particular when you:
- Browse the Site
- Create an Account
- Subscribe to one of our Services
- Subscribe to our Newsletter
- Contact us
We use your personal data to implement and manage the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach.
This information is used solely by us and enables us to better tailor our Services to your expectations. In particular, when you use the questionnaires, we reserve the right to collect, collate and record some of your data, for example your response times, your default choices, etc. We may also use your data to send you electronic and alphanumeric messages about our products and promotions. We will use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.
a. Browsing the Site
I. Connection data
Each time you connect to our Site, we collect personal data such as, in particular, the IP address of your computer, the date and time of connection, as well as information on the browser you are using.
II. Browsing data
b. Creation of an Account
Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions of Use, you will be asked to enter a certain amount of personal data when creating your Account, in particular your surname and first name(s), your professional e-mail address and your professional mobile telephone number.
c. Recording of calls
As part of our quality control process, your telephone calls to our services may be recorded. Call recordings are kept for a period of 6 months.
At the end of this period, they are then deleted. Any personal data obtained from you during this call will be processed in accordance with the provisions of this Charter.
d. Subscription to our Newsletter
When creating your Account, you may give your prior consent to receive our newsletters concerning new products, services and promotions, as part of the Services. In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.